GearBest pride themselves as one of the fastest growing e-commerce platforms. According to the company, they provide high-quality products from Gearbest and many individual store sellers. Gearbest is an online shopping platform that covers almost all the products especially electronic products, fashion products, phone, toys and outdoor products.gearbest online e-commerce store Gearbest is a part of a renowned E-Commerce company GlobalGrow. Thousands of new products, customers and sellers are joining this platform daily. This online shopping company is committed to providing excellent customer service. According to the company, they want their customers to be happy and satisfied with their platform. Gearbest wants to provide the best buying and selling experience to its customers.
Objectives of Gearbest:
The main objective of Gearbest is to provide the best online shopping opportunities to their customers. They also provide 45 days no failure return services after the sales. They also provide their customers with 24-hour technical support by three different methods for customer convenience and satisfaction. You can ask them about the products late arrivals, dropshipping, their payment methods and the list goes on.
Gearbest doesn’t only provides convenience to the buyers but is a good platform for the suppliers as well. If you want to add the details of the product you are selling, you have got many options for customization. Customization is made too easy that a beginner can learn all of its workings under a minute. You can set the custom price limit, the branded photos of your products and can change them any time you want. After billing, the products are shipped to their nearest central houses. Suppliers are independent of the shipping and they are also independent of the logistics, and after-sales services. Millions of people visit this online shopping website. The estimated visits of the last months are shown.gearbest statistics Traffics and Data Gearbest company has gained real high reputation around the globe and now it stands in one of the best online shopping stores. This online company provides its services in almost all the countries of the world. Thousands and thousands of products are sent to customers from each warehouse daily.
Most of the people think that GearBest only have warehouses in China, but they have also got warehouse in the UK. Gearbest stands as the top 10 online shopping platform in many Asian countries. You can say that GearBest as the number one site among the online shopping websites. There are reasons that one can defend this claim. One of the main reason can be that GearBest ships in more countries than Amazon. E.g. Amazon doesn’t work in many South Asian countries but GearBest is up and growing in this area.
What does Gearbest say about its service:
A representative of Gearbest quoted on Quora that:
“Don’t worry about the GearBest service. At GearBest, our vision is simple: to become the premier online electronics seller by providing an unparalleled selection of the very best gadgets, an unbeatable shopping experience, prompt shipping and exceptional customer service that exceeds expectations.”
Yes, the company provide the opportunities that they claim. Many products are added to this store on a daily basis to give the best quality service to its customers. Gearbest is one of the biggest brands of Chinese shopping tycoons. This website covers almost all of the things that may be necessities and even luxuries. Some of the basic categories that Gearbest have included:
- Health and Beauty
- Sports and Outdoors
- Games and Toys
- Games, Toys
- Garden Supplies
- Baby-related Items
Gearbest covers these all niches and provides almost all of the products in these categories. For improving their standards, GearBest Team has been keen right from the start. They are now trying to add as many as local languages possible so that the buyers can buy with ease. Apart from that, there are many payment options for buyers. Here is how the company works:how does GearBest work? Just like many other branded websites, Gearbest also provides Coupons to its customers. When you sign up for the first time, Gearbest provides you with extra credit points. After that, when you change your profile picture, you may get some reward. These points can be converted into coupons that can help you buy different products at cheap rates.
We would also like to mention the Pros and Cons of Gearbest, some of them are listed below:
- GearBest provides a vast range of products
- Many different products are available at really good prices.
- One of the best things is their shipping services. They provide shipping services in about 200 countries even if you are living in remote areas. They also provide free shipping in most cases.
- The goods and products sent at the cheap rates.
- They are providing three types of customer support that includes live chat and GearBest messenger as well.
- In GearBest messenger you can check the history of your ordered items.
- Although GearBest has improved its customer care services. But still, many customers report that there are areas to work on.
- Usually, only the Chinese brand’s products are available at this platform. But as you know that’s the reason, the goods are cheaper here.
- International shipping may take 2 – 3 months sometimes. (Average time: 30 – 40 days)
GearBest has always taken steps to improve its services. To stay in the market of highly competitive beasts, you have to evolve with the passage of time. To improve its services Gearbest has worked in order to provide the customer with a good shopping experience.
Does GearBest have free shipping?
Most of the people ask this question that does they (Gearbest) provide free shipping. The answer is a Yes and a NO. It totally depends on the destination country. For those countries where free shipping is not available, some charges are included for the shipping at the affordable rates.
There is another thing. If your country has its own Gearbest warehouse then there will be no extra fee or taxes on the buyer. Otherwise, customs tax of the destination country will apply to the customers.
Does Gearbest accept debit card?
GearBest primarily uses PayPal on its platform to process secure payments. They also accept MasterCard, American Express, Discover, VISA, and bank transfer (debit card). The vast payment options at GearBest provides you an opportunity to buy products wherever you want.
How long does Gearbest take to ship?
Shipping totally depends on your destination address. If you are from a country which has its own warehouse then the product is going to be shipped soon. Express shipping takes about 2 to 4 days. While standard shipping service may take 1 to 3 weeks.
Gearbeast receives about one to two million support tickets each month. So for removing the gap between the customer support and the customers, Gearbest has integrated the Facebook messenger on their platform. This step was made to have uninterrupted communication with the customers.